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SmartBell Relay

ONE RING. A CLEARER NEXT STEP.

Not everyone has a doorbell to ring. Together, we can help open the next door home.

SmartBell Relay helps housing and benefits teams turn complex encounters into clear, verified and human-approved next steps.

Explore the demoBecome a pilot partner

Staff-facing. Human-reviewed. Built to work beside existing systems.

Documents
Housing
Benefits

Verified human handoff

Source-grounded next steps

THE HANDOFF GAP

Help exists. The path can still break.

Case managers translate changing requirements into document lists, track follow-ups across disconnected tools, and help people repeat their story to another organization.

A missing document or unacknowledged referral can become another call, another visit, another delay.

  1. 01

    Requirements change

    Program rules and accepted documents can drift across websites, PDFs and staff knowledge.

  2. 02

    Evidence goes missing

    One expired letter or unfinished form can return an application to the start.

  3. 03

    Follow-up fragments

    Calendars, notes, inboxes and referral systems do not always share a status.

  4. 04

    Trust carries the cost

    People and frontline staff absorb the burden when the system does not connect.

FROM ENCOUNTER TO APPROVED NEXT STEP

A quiet layer of clarity. Not another system of record.

Relay prepares the work. Authorized staff own the judgment.

  1. 1

    Choose an approved workflow

    Begin with document readiness, benefits preparation, or referral follow-up.

  2. 2

    Prepare a minimal summary

    Use only task-relevant facts; initial pilots exclude direct client identifiers.

  3. 3

    Ring for the next step

    Retrieve partner-approved sources and draft four editable outputs with visible uncertainty.

  4. 4

    Review, edit and approve

    A trained staff member checks every card before export; nothing is sent automatically.

  • 01Missing evidence
  • 02Next actions
  • 03Follow-up dates
  • 04Client-friendly message

INTERACTIVE PRODUCT CONCEPT

Ring for the next step.

Try a completely fictional workflow. No information leaves your browser.

Interactive demonstration using fictional information.

Do not enter names, Social Security numbers, birth dates, addresses, medical details, or other personal information.

1. CHOOSE A WORKFLOW

Fictional encounter summary

SYNTHETIC

Fictional encounter: A navigator is preparing a supportive-housing application. The household has identity documents and a benefit letter, but income verification is older than the program allows and the homelessness-history form is incomplete.

Synthetic example only. Program names, facts, and dates are fictional.

SmartBell Relay drafts next steps. Qualified staff make every decision.

2. REVIEW EACH DRAFT

Draft workspace

Waiting for ring

Your next-step cards will appear here.

Choose a fictional workflow, then ring the bell.

SAFETY IS PART OF THE PRODUCT

Assist the work. Never replace the judgment.

The first pilot is designed to minimize sensitive data and keep trained staff in control.

  1. Human approval

    Every output is an editable draft. Nothing is sent, submitted or entered automatically.

  2. No high-risk decisions

    Relay does not decide eligibility, diagnose, score vulnerability, prioritize people or allocate housing.

  3. Minimum necessary data

    Initial pilots exclude names, SSNs, exact birth dates, addresses and free-form medical details.

  4. Evidence in view

    Material suggestions show an example source, last-verified date and uncertainty or review status.

Product boundary

SmartBell Relay works beside HMIS and partner systems. It is not a clinical tool, an eligibility engine, a housing allocation system or a substitute for professional judgment.

Read the demo and AI-use disclaimer

PROPOSED EVALUATION TARGETS

Measure the workflow. Earn the right to expand.

These are pilot targets, not achieved results or promises.

  • 30%

    lower median preparation time

  • 70%

    weekly active use

  • 70%

    draft acceptance with minor or no edits

  • 15%

    fewer missing-document rework events

  • Zero

    high-severity privacy or safety incidents

  1. 01

    One organization

    One approved workflow and one staff team

  2. 02

    Shadow first

    No client-facing use in the first stage

  3. 03

    Review weekly

    Safety, usability and error review

THE IDEA RETURNS WITH A NARROWER PROMISE

From a student-built bell to a safer human handoff.

Yusra originally developed SmartBell as a student: a Raspberry Pi, touchscreen, cloud hub and coordinated provider information intended to make services easier to reach.

Official records show second place in Senior Electronics and Electromagnetics at the 2017 California State Science Fair, followed by an honorable mention and a Society of Women Engineers award at the 2018 Synopsys Championship.

Now studying osteopathic medicine in Vallejo, she is revisiting the coordination challenge with a product that is narrower, privacy-conscious and guided by frontline staff.

2017 state fair record2018 Synopsys record

The original project's awards are verified. Its historical outcome claims are not presented as proof that software reduced homelessness. No active or pending patent is claimed.

PILOT INVITATION

Help us design a safer next step.

We are looking for frontline teams, HMIS and privacy leaders, lived-experience advisors and mission-aligned funders to shape a controlled first pilot.

  • 5–8 participating staff
  • 3–4 weeks
  • One approved workflow
  • Human review of every output
  • No direct client identifiers

Organizational interest

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